Cititel Penang Hotel
Room Options
Description
Location
Centrally located in the heart of historic George Town on Upper Penang Road, Cititel Hotel allows its guests to explore the top attractions of the city such as Penang Botanic Gardens, Snake Temple and Penang Toy Museum.
Rooms
Guests are offered a choice of 451 well appointed accommodation units that include standard, superior, pinnacle, studio and executive suites. All the units are furnished with modern amenities such as air conditioner, satellite TV, refrigerator, wireless internet access and a telephone.
Restaurant
The onsite Kirishima Japanese Restaurant at Cititel Hotel in Penang serves Japanese cuisine. At the cafe guests can enjoy international selections, Thai specialities and local favourites. The can also savour seafood and authentic Cantonese cuisine at Zhonghua Chinese Restaurant.
Photos
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Reception
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Lobby
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Lounge
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Standard room
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Superior room
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Deluxe room
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Restaurant
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Restaurant
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Restaurant
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Pool
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Fitness centre
Map
Facilities
Hotel Facilities
- Airport Transfer
- Baby Sitting Service
- Ballroom
- Banquet Facilities
- Bar / Lounge
- Beauty Salon / Hairdresser
- Business Centre
- Cafe
- Concierge
- Conference Facilities
- Currency Exchange Services
- Doctor On Call
- Faxing Facilities
- Internet Access - High Speed
- Internet Access - Wireless
- Laundry Facilities
- Laundry Services
- Lift / Elevator
- Lobby
- Non-Smoking Rooms
- Parking Facilities
- Photocopying Facilities
- Reception
- Restaurant
- Room Service
- Secretarial Services
- Shopping Arcade
- Swimming Pool - Indoor
Room Facilities
- Air Conditioning
- Cable / Satellite TV
- Ceiling Fan
- Ensuite / Private Bathroom
- Pay-per-view Movies
- Refrigerator
- Safe
- Shower
- Tea and Coffee Making Facilities
- Telephone
- Wireless Internet Access
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Location is very good, very convenient to everywhere, environment hotel and room are very clean, counter services are best, and they keep smiling alaways :) The only drawback is car parking Not enough,We are forced to spend a lot of time to find car park after we having lunch back to hotel. Is the hotel worth considering :)
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
Had an enjoyable stay... only issue i had was the size of the room which i found quite small!, else no complaints..
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 3 |
| Pricing | 3 |
| Service | 3 |
Hotel little old and rundown. depending on room type, could be a little small or decent size. We got upgraded so room size was decent, however room still had simple decor with minimal amenities. Bed squeaky, pillow's hard, blanket old and yellowish (needs proper blanket cover). Jacuzzi swimming pool is really small, hence should not be labelled a swimming pool. No free internet. Location a little far from main shopping area (ie.Komtar), very noisy at night with clubs nearby. The positive,free parking for hotel guests if have own vehicle and free water. Will not stay here again.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
Room was clean and staff were helpful and provided prompt service. Parking is free for in-house guest which was good for us who rented a car to travel in Penang. Good local food in the area with plenty of drinking spots nearby.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 3 |
| Service | 3 |
The location is right in the middle of the city which is the big plus point. However for the price we paid for, we did not have breakfast and no wifi thrown in. The room aircon. controller is not working, which explains why there is a ceiling fan in the room ! When complained, a serviceman came and he throttled the controller to the minimum temperature setting and 'on' the fan. That's it ! Staff are friendly and helpful.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
good value for hotel in town. Cost more than budget hotels but facilities are much better.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 5 |
| Service | 4 |
some service advertised in room were not available, minor inconvenience enjoyed our stay, breakfast was substantial
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Very dated rooms and received a smoking room. Pool very nice and located in the heart of the city.