Istana Hotel Kuala Lumpur
Room Options
Description
Location
Located along Raja Chulan and the intersection of Jalan Sultan Ismail, Istana Hotel is within walking distance to Dewan Filharmonik Petronas and Craft Complex.Visit to Berjaya Times Square, 900 metres away would be worthy.
Rooms
Istana Hotel in Kuala Lumpur features 505 well-appointed guestrooms and suites designed to suit every individual's personal and corporate needs. All units feature flat screen TV, Internet access and telephone with voicemail service.
Restaurant
Taste Asian and International cuisines in the Urban Restaurant or experience the best Malaysian buffet in town at the Taman Sari Brasserie. Guests can enjoy cocktails and snacks while listening to the melodious tones of the live band at the Songket Lounge.
Photos
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Exterior
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Lobby
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Bathroom
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Deluxe room
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Deluxe room
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Deluxe room
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Deluxe room
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Club Room
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Club Room
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Club Room
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Dining
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Restaurant
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Bar
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Swimming pool
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Fitness centre
Map
Facilities
Hotel Facilities
- Baby Sitting Service
- Ballroom
- Banquet Facilities
- Bar / Lounge
- Business Centre
- Concierge
- Conference Facilities
- Currency Exchange Services
- Doctor On Call
- Gym / Fitness Facilities
- Internet Access - Wireless
- Jacuzzi / Whirlpool
- Laundry Services
- Lift / Elevator
- Lobby
- Night Club
- Non-Smoking Rooms
- Parking Facilities
- Photocopying Facilities
- Reception
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Spa / Wellness Centre
- Squash Court
- Steam Room
- Swimming Pool - Outdoor
- Tour Desk
Room Facilities
- Air Conditioning
- Ensuite / Private Bathroom
- Flat Screen TV
- Hairdryer
- Internet Access
- Iron / Ironing Board
- Mini Bar
- Radio
- Safe
- Tea and Coffee Making Facilities
- Telephone
- Voicemail
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Great hotel in located in the middle of the business district (view of the Petronas Towers, LRT station across the street); facilities meet five star standard though being partially a little old (rooms are to be remodeled soon though); would stay there again for the unbeatable price!
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Excellent location for shopping, Menara and Petronas Towers. Great buffet breakfast, with a huge selection of food and friendly staff. Would have liked more tourist information about the city, maps etc.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
My wife and I spent 5 nights at the KL Istana hotel. We could not have chosen a better location in the heart of the city. The hotel reception and lobby is slendid and hotel staff were just great. Our room was very comfortable and clean. We enjoyed an evening buffet and our included breakfast daily at the brasserie. Excellent food, service and presentation. If you don't mind a walk, the KL tower and the Petronas Twin Towers / KLCC park are all within walking distance. The excellent Pavillion shopping centre is about a 500 m walk. There is also a hotel shuttle service, a monorail station across the road, and taxis are readily available at the hotel. We can highly recommend the Istana and would definitely stay there again. Least expensive transport from KL international is the KLIA express train to KL Sentral station and then a taxi to the hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Very nice place to stay in the staff, location, facilities and pricing are excellent
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
We were surprised how good it was and had no complaints at all.Would stay there again. The wine was expensive!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Excellent Customer Service , Warmth Welcome and very friendly.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
V convenient spot for shopping. Rooms are big and bright and service and response very prompt. Had to call for help to open the safe and the staff was at my door within 5 min. Same when I had a small problem with the kettle. Helpful and smiley frontline staff. Happy++
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 5 |
| Service | 5 |
They allowed us to check in early at 11.30 am and the room was fabulous. Overslept, nearly missed breakfast but the waiters and waitresses kindly helped us gather pastries and yoghurts and served us all the while they were trying to clean up for lunch. Another couple was later than us. They were still served. Definitely the best service one could ask for! Thanks a million!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
fantastic. the name says it all. it's a palace great service & food. my fridge had a problem & it was replaced in 10 mins. MALCOLM QLD AUSTRALIA
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 5 |
| Service | 5 |
The receptionist gave me a free upgrade to clubroom when my deluxe room was not yet ready upon my arrival at 2 pm. The hotel service was very warming and the room was clean, comfortable and the breakfast was fabulous!