Kingsgate Hotel Rotorua
Room Options
Description
Location
Kingsgate Hotel is set on Fenton Street, midway between Central Rotorua and Te Puia NZ Maori Arts & Crafts Institute. Rotorua Airport is just nine kilometres away.
Rooms
Guest rooms are equipped with cable TV, hairdryer, iron and ironing board, refrigerator, mini bar, Internet access and radio alarm clock. The overall interiors contribute to the homey and elegant atmosphere of the hotel.
Restaurant
Jimmy Cook's Kiwi Kitchen, Kingsgate's on-site dining place, offers well-loved Kiwi dishes as well as a great selection of steaks, seafood and other Kiwiana favourites. The buffet offers a range of New Zealand and Asia Pacific cuisines.
Photos
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Exterior
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Exterior
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Lobby
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Standard room
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Superior room
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Bar
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Swimming pool
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Swimming pool
Map
Facilities
Hotel Facilities
- Banquet Facilities
- Bar / Lounge
- Conference Facilities
- Currency Exchange Services
- Faxing Facilities
- Gym / Fitness Facilities
- Internet Access - High Speed
- Laundry Facilities
- Laundry Services
- Lift / Elevator
- Non-Smoking Rooms
- Parking Facilities
- Photocopying Facilities
- Reception
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Spa / Wellness Centre
- Swimming Pool - Outdoor
- Tennis Court
Room Facilities
- Cable / Satellite TV
- Ensuite / Private Bathroom
- Hairdryer
- Iron / Ironing Board
- Mini Bar
- Tea and Coffee Making Facilities
- Telephone
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 1 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Excellent location. Me and my partner stayed there while it was raining. we went for a walk around the complex, and found over 10 buckets collecting drips. The front wing with the superior rooms are above average, and would only recommend staying in those. On the downside room was a little dirty, especially when you find other peoples hair located in the bathroom and next to the bed. Breakfest was not very fresh at 9.30am, i do understand it closes at 10am, but expected better. other than that; 3 out 5.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
The room we got didn't look like the one in the picture when we booked it, a bit run down. Mentioned this to the staff at the front desk and got upgraded to a superior room at no xtra cost. Staff all very friendly and helpful would be happy to stay again. Good facilities.Great location.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
Very old hotel, but still clean and tidy. They pool area is good for the kids along with the grass court yard outside the down stair twin room
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 3 |
| Pricing | 4 |
| Service | 3 |
Ordered a cot, and it was not in the room/not delivered as advised. When questioned reception, were told it 'should' be there. Vending machine didnt work - no out of order signage. Rooms are very tired- but value for money not too bad. Do something about those scrambled eggs- they are artificial and tasteless. Breakfast staff, very laid back, but reception & bar good.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 2 |
| Location | 3 |
| Pricing | 3 |
| Service | 2 |
Poor service at front reception upon check in.Standard room not the best for a family,crowded.Asked reception for upgrade to superior room , was told not suitable for 2 adults & 2 children,brochure shows different.Very noisy at night in hotel, drunken adults walking in hallway yelling at 1.00am on 1st night & 3.00am 2nd night.Not much food variety in breakfast buffet.We as a family would not recommend this hotel to friends & family and we would not stay there in the future.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 3 |
| Service | 5 |
hotel requires a lot of outside mantainence,eg paint etc.Inside all ok.food and service outstanding.Would stay again.
| Criteria | Score |
|---|---|
| Cleanliness | 2 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 3 |
| Service | 4 |
Impressive foyer but hallways and rooms we viewed were old and tired. Initially given hideous cabin-style room. We complained and were given a free upgrade to more recently renovated room but with small second bed. Shower tiling very dirty. No newspaper delivered to room. Our complaints were handled well but overall not a good experience. Would not personally give repeat custom to a Kingsgate Hotel.