Patong Bay Garden Resort Phuket

You really feel the family owned hospitality of this hotel. It had a down to earth cultural welcoming feeling unlike some of the robotic 5 star resorts were the staff seem like machines paranoid that that they may say or do something wrong to the clients because they're watching manager would fire them. If you're not there to judge and compare and you're a layed back cool person then you'll love it at this hotel. If you're rude to staff then go to a 5 star. Loved it and I'll return.

We enjoyed our 3 days here but the beachside location did not live up to expectations. Certainly there was no view from the room, but the room was large and very respectable. The breakfasts overlooking the beach were very good and the beachside bar and restaurant are well located. I personally blame the architect for taking no advantage of the beach front location as far as the aspect of the rooms are concerned. But otherwise we had no complaints.

Rooms and location is very good. Service needs to be improved.

This was our first visit to Phuket along with 2 other couples and we all fully agreed that we couldnt have chosen a better location. The hotel was small but had every facility that we needed. The best part was walking out of your hotel room and having the beach on one side and the street with all shopping on the other side. The staff were always very friendly and very quick to respond to any request. Would highly recommend this hotel and I would definitely stay there again next time in Phuket.

Nothing to complain except there are mosquito which is quite common there..

Faultless location right on Patong Beach and handy to everything that Patong has to offer. The facilities are basic; offering the standard spa/ massage, a restaurant which also provides the daily buffet breakfast which is fairly limited in choices. The rooms are reasonably spacious although any room with a view comes at a higher cost. The highlights are direct beach access (where you can also dine) and the daily "happy hour" from 5 to 7pm at the bar which services the restaurant where all drinks are 2 for 1 - perfect to sit, enjoy a cocktail and watch the sunset over the Andaman. Not a flash hotel, but comfortable. As the Real Estate agents say... Location, location, location!

Location is perfect, right on the beach. food is great!!! Hotel a bit stingy on towels and other toiletries, you have to pay for anything extra. Bathroom is a bit old and mouldy in some places, linens were not changed during the stay (6 nights)