Shangri-La Hotel Kuala Lumpur
Room Options
Description
Location
Set amidst lush gardens, Shangri-La Hotel is just moments from the key business and shopping areas of Kuala Lumpur. Guests can visit National History Museum, which displays artefacts related to the human history of Malaysia. The famous St Mary's Cathedral is less than 2 kilometres from the hotel.
Rooms
Guests can enjoy the classy interiors and ambience of the 662 rooms and suites of Hotel Shangri-La. All the units include modern amenities such as flat-screen TV, bedside control panel and writing desk.
Restaurant
Western and vegetarian dishes, complemented with a range of wines, are available at Restaurant Lafite, while an international buffet is served at Lemon Garden Cafe. Guests can enjoy a drink in The Pub.
Photos
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Exterior
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Exterior
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Reception
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Lobby
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Lobby
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Lounge
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Foyer
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Deluxe room
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Executive room
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Executive room
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Premium room
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Deluxe suite
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Royal suite
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Restaurant
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Café
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Garden
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Pool
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Fitness room
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Meeting room
Map
Facilities
Hotel Facilities
- Baby Sitting Service
- Banquet Facilities
- Bar / Lounge
- Business Centre
- Cafe
- Conference Facilities
- Currency Exchange Services
- Disabled Facilities
- Gym / Fitness Facilities
- Jacuzzi / Whirlpool
- Laundry Facilities
- Lobby
- Parking Facilities
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Swimming Pool - Outdoor
- Tennis Court
Room Facilities
- Air Conditioning
- Cable / Satellite TV
- Ensuite / Private Bathroom
- Internet Access
- Mini Bar
- Safe
- Tea and Coffee Making Facilities
- Telephone
- Voicemail
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
The hotel was over and beyond my expectation! Breakfast had a great selection of food to eat! The staff was very helpful especially Patrick Lau, he accommodated my late checkout request due to a late flight! Overall would stay again!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
great place to stay excellent service , i hope in shangri la makati philippines the same excellent service i expect will held our district turnover in shangri la makati philippine inner wheel club many have booked in that hotel
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
The hotel is located within a 5-10min walk to nearest monorail station (Bukit Nanas). The footpath is quite bad, and would suggest a taxi to the hotel rather than bus to KL Sentral & monorail. It cost us 75RM from LCCT (budget taxi voucher), and 130RM back b/c hotel only has Premier taxi (voucher). Room prices are probably higher than most others in KL but we thought the rate on hotel club was okay. We had a deluxe room on 15th floor which was spacious, comfortable and clean. You can sometimes hear traffic, but minimal given our room faced the main road. Many people we spoke to remember it as tired and old, but it must have been fully renovated since. All we saw was modern. Very good gym and facilities. The only thing I did not like during my 8 night stay was one female staff at concierge who was less than friendly... Would stay there again if I ever return to KL.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Very lovely hotel - it was our honeymoon and on both occasions the staff were kind enough to upgrade our rooms!!!! Excellent service, will stay there again for sure.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Shangri'la Hotel maintains it excellant standard of customer service,which is why I return when I visit Kuala Lumpur.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Overall, it was a good experience.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
We enjoyed our stay. Everything we wanted was available. The only problem was one day our room was not serviced as there was a problem with the do not disturb light outside the door. We had a few problems getting more toilet paper and clean towels. It took 3 phone calls before we managed them. The horizon club was an excellent facility within the hotel. Have stayed there before and we will stay there again.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 4 |
| Service | 5 |
Beautiful hotel, great service and fantastic facilities.