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Length: 1 Night(s)

OVERALL GUEST RATING

3.7/5
Cleanliness
4.1/5 4.1
4.1/5 4.1
Facilities
3.8/5 3.8
3.8/5 3.8
Service
3.7/5 3.7
4/5 4
Location
3.8/5 3.8
4.3/5 4.3
Pricing
3.4/5 3.4
3.9/5 3.9
 
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Average for hotels in Auckland Average for hotels in Auckland

Auckland City Hotel Hobson Reviews


4.4/5
Criteria Score
Cleanliness 5
Facilities 4
Location 5
Pricing 4
Service 4

All in all, very good. Large, comfortable room, little things like tea/coffee, heater and fan all included. Excellent location, just back from the main street of Auckland, with restaurants, shops and public transport nearby. Internet charges are crazy, but they allowed 30 mins of free wifi in the lobby per day. I enjoyed my stay - recommended!

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 4/25/2011
3.8/5
Criteria Score
Cleanliness 5
Facilities 5
Location 3
Pricing 3
Service 3

The room was clean and had everything needed for a pleasant stay. The in house parking was not acceptable due to not enough parks and having to move the vehicle for other guest to come and go.A fee was charged which surprised me. First time I have ever paid for parking.Would have liked drinking choc included and a shower cap.Overall not to bad.

Review by: Wendy Wright
Date stayed: 2/14/2011
3.6/5
Criteria Score
Cleanliness 3
Facilities 4
Location 4
Pricing 3
Service 4

Overall the 'Hobson' was what I expected. The staff were great and very polite and the new restaurant on the ground floor is excellent with the staff doing their best to make sure everything was as it should have been. Try the chicken satay for starters...yummy. My two brick bats however are that the shower stall in my room needed a really good clean and one half (?) of the king bed was very sad and flat. I spent my nights climbing over to the 'good' side and then falling back into the hole. Fix these two things, something I never even think about in other hotels, and my review would be better. The house staff were very good and I appreciated their attention...hence the tip.

Review by: Jonathan Kemp
Date stayed: 11/24/2010
3.4/5
Criteria Score
Cleanliness 3
Facilities 3
Location 4
Pricing 4
Service 3

As we stayed on the 1st floor we had to use the stairwell. We found the carpert quite grubby and in need of a clean. We also so had to ring to reception and ask fer a jug and shower caps as there wasnt one in our room. Also lights missing fom the ceiling. Only one light working over the bed. Found that hard going as the person on reception didnt understand English very well. Front of house personal should also be smiling which we founf this not to be that case. Apart from that we had a nice stay.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 10/26/2010
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