Best Western Hotel Universo Rome
Room Options
Description
Location
Universo Hotel, situated in the heart of the eternal city, is just 150 metres from Termini Railway Station. Popular attractions of Rome, which guests can visit, are Colosseum, one of the Seven Wonders of the World, Vittoriano and Piazza Venezia.
Rooms
Best Western Universo Hotel Rome offers 199 rooms and 17 junior suites that are comfortably furnished. All units are equipped with air conditioner, pay TV, television with cable connection, mini bar and safe.
Restaurant
Guests can enjoy traditional Italian cuisines with Roman specialities at any of the two onsite restaurants. They can also sip their favourite drinks in the pleasant atmosphere the bar.
Photos
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Exterior
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Reception
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Lounge
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Hotel room
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Restaurant
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Conference room
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Conference room
Map
Facilities
Hotel Facilities
- Bar / Lounge
- Conference Facilities
- Disabled Facilities
- Faxing Facilities
- Gym / Fitness Facilities
- Internet Access - Wireless
- Laundry Services
- Lift / Elevator
- Lobby
- Pets Allowed
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Tour Desk
Room Facilities
- Air Conditioning
- Cable / Satellite TV
- Ensuite / Private Bathroom
- Hairdryer
- Mini Bar
- Modem / Data Port Connection
- Pay TV
- Safe
- Telephone
- Wireless Internet Access
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 3 |
Location was good, the breakfast included was excellent, good rooms but very small.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
The hotel was in a good location close to Termini. The room was impressive, very modern and a good size. The breakfast buffet was good. I would recommend this hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Nice Hotel and very convenient for main sites. The breakfast was adequate. The rooms were spacious but need better insulation from the outside as the traffic noise was quite noticeable. Ideal for what we wanted.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 2 |
| Location | 5 |
| Pricing | 5 |
| Service | 3 |
The WiFi situation was messy, and the food not terrific. We had an early start and alough breakfast officially started at 600am we weren't able to get hot food until 7 , and so missed out. Little things make the difference.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
If I'm ever lucky enough to stay in Rome again, it will be at the Universo. From the minute we arrived, the staff could not have been more helpful, polite or informative. The room was large and clean - the bathroom was amazing! This is the sort of hotel you wish you could pack into your suitcase and take with you wherever you go.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Great location in terms of Termini and Colosseum. Also thought the hotel was lovely for the price. Would definitely stay there again and recommend it.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 3 |
Our first room, located on the 4th floor smelled of sewerage, the carpet was filthy, the shower flooded, and the air-conditioning was frigid and not adjustable (even though the thermostat seemed to allow adjustment). When we complained we were promptly granted a room change. The second, while cleaner, was cramped (as was the first), had inadequate storage (no night tables, like the first), had one armoire type closet. for 2 people without any drawers, a shower that was difficult to use without flooding, air-conditioning that could not be adjusted (even though the room thermostat seemed to allow adjustment, a fact that was later confirmed with hotel staff). While the location, near the Termini is excellent for touring using busses and the metro, and the included breakfast and price were excellent,I would not use this hotel again.