Catalonia Barcelona Plaza Hotel Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
very good
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 1 |
| Location | 4 |
| Pricing | 4 |
| Service | 1 |
Rooms was not available on arrival @7:30PM. They first recommended other hotels, but could not locate a connecting room. Then after one and half hour wait, they acted as if someone just checked out of a suite and offered us the suite. The suite was very good, but the upper room AC was not working and we all had to sleep on one queen Bed, 2 adults and 2 kids 6 years old. The AC was reported, but they had no engineer at that time to fix it. Next day, we went out and it was assumed the AC will be fixed, but this never happend as the room was still boiling hot. It was reported again and an engineer came but could not fix it. Then we were offered another room with a connecting hall, this was fine, but two days of our vacation went wasted. I have been travelling more than 30 years and this has been my worst experience ever.