Cititel Penang Hotel Reviews

Location is very good, very convenient to everywhere, environment hotel and room are very clean, counter services are best, and they keep smiling alaways :) The only drawback is car parking Not enough,We are forced to spend a lot of time to find car park after we having lunch back to hotel. Is the hotel worth considering :)

Had an enjoyable stay... only issue i had was the size of the room which i found quite small!, else no complaints..

Hotel little old and rundown. depending on room type, could be a little small or decent size. We got upgraded so room size was decent, however room still had simple decor with minimal amenities. Bed squeaky, pillow's hard, blanket old and yellowish (needs proper blanket cover). Jacuzzi swimming pool is really small, hence should not be labelled a swimming pool. No free internet. Location a little far from main shopping area (ie.Komtar), very noisy at night with clubs nearby. The positive,free parking for hotel guests if have own vehicle and free water. Will not stay here again.

The location is right in the middle of the city which is the big plus point. However for the price we paid for, we did not have breakfast and no wifi thrown in. The room aircon. controller is not working, which explains why there is a ceiling fan in the room ! When complained, a serviceman came and he throttled the controller to the minimum temperature setting and 'on' the fan. That's it ! Staff are friendly and helpful.

good value for hotel in town. Cost more than budget hotels but facilities are much better.