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Length: 1 Night(s)

OVERALL GUEST RATING

3.9/5
Cleanliness
4.1/5 4.1
4.1/5 4.1
Facilities
3.9/5 3.9
3.7/5 3.7
Service
3.7/5 3.7
3.8/5 3.8
Location
4/5 4
4/5 4
Pricing
3.7/5 3.7
3.6/5 3.6
 
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Average for hotels in Hong Kong Average for hotels in Hong Kong

City Garden Hotel Hong Kong Reviews


5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Chose to stay at City Garden Hotel when I last visited HK. Chose it originally for its price. When we arrived, we were pleasantly surprised by the quality of room and staff service. The location is also great - convenient for everything - especially transportation. Will definitely stay there again in my next visit

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 9/29/2011
4.4/5
Criteria Score
Cleanliness 4
Facilities 4
Location 5
Pricing 5
Service 4

good location within 5 min walk from MTR. Good local eating places that are open till late. Not much of view on either side of hotel because of other buildings surrounding.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 9/2/2011
4.4/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 4
Service 4

Simple and clean.

Review by: CHENG HOE TANG
Date stayed: 8/9/2011
2.8/5
Criteria Score
Cleanliness 3
Facilities 3
Location 3
Pricing 2
Service 3

Little bit a old hotel, but still clean and proper. Price was low on that moment compare to others (USD 170/per night) although I stayed before in 5 star (chain) hotels and they are much better (and also more expensive). This looks like more a family hotel, ideal for city visits and larger groups/families.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 8/8/2011
4.2/5
Criteria Score
Cleanliness 5
Facilities 4
Location 4
Pricing 4
Service 4

Convenient hotel to go to city of HK, just several ins walking to MRT, plenty of food store around. price is reasonable.

Review by: yau yu vincent chung
Date stayed: 7/25/2011
3.8/5
Criteria Score
Cleanliness 5
Facilities 4
Location 3
Pricing 3
Service 4

Good size room and fabulous service.

Review by: Kian Tiong Seng
Date stayed: 6/26/2011
4/5
Criteria Score
Cleanliness 4
Facilities 4
Location 4
Pricing 4
Service 4

H2 line of Airport Express Shuttle Bus from the Hong Kong Station now serves customers who stay in City Garden Hotel. Saved me time and money when making my city check-in at the mtr Hong Kong Station.

Review by: MANUEL LEE
Date stayed: 4/29/2011
3.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 3
Service 4

Good hotel with a lot of tenant throughout my stay.... However, was a little dismayed when asked for english newspaper from the reception. As just landed and a bit late, was hoping to catch some news and not aware the price of a newspaper, was caught of guard when the answer is ' your room exclude newspaper' dot. As we are staying for 4 nights and 2 rooms, an english paper only cost HKD7. Might as well buy it from the shop next door but the manner they put it is like, if you wanna paper buy the next price of the room. Overall stil a good place to stay but wil not likely do so again.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 2/16/2011
4.6/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 4
Service 5

what a surprise found city garden exceptional. breakfast & buffet menu fantastic. close to super market & mtr. highly recommend.

Review by: RONDA SMITH
Date stayed: 1/5/2011
4.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 5
Pricing 5
Service 5

comfortable bedding. Sufficient amenities provided including welcome drink and fruits, sandals, toothpaste, comb and two complimentary drinking water each day of stay. Under 3minutes walk from airport bus(A11) #18 bus stop -HKD40 from HKIA. Taxi from HKIA will be around HKD300. Provides complimentary shuttle bus to Times Square in Causeway Bay. About 4minutes walk to Fortress Hill station. Next to this station is supermarket-Wellcome and Mannings-for last minutes toiletries, OTC medications. In front of Mannings is also bus stop for A11 going back to HKIA. Plenty of outside eateries for selection; a convenience store-7-11 is just next to hotel main entrance. Under 3minutes walk to tram station ; taking the one with flat fare of HKD2 going towards Happy Valley will take you to Causeway Bay area;and taking the one going to Western Market or Kennedy Town will take you to Wanchai area. Highly recommended for strategic location and value for money.

Review by: AUN JOO CHONG
Date stayed: 11/10/2010
3.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 3
Service 4

Room size is good, service is good to average, room view is all apartment views and can say no view at all, restaurant is quite noisy with other guests talking loudly, but hotel is quite good renovated and clean.

Review by: Louis Yeung
Date stayed: 11/5/2010
4.4/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 4
Service 4

The hotel was very clean and facilities were excellent. Room sizes were excellent - particularly for Hong Kong. Staff were very helpful, friendly and polite. Only two complaints really : our requests on the HotelClub booking form don't seem to have been passed on to the hotel as we were placed on a smoking floor when we requested non-smoking and we didn't have the interconnecting rooms we requested. Also there was a lack of information on the hotel in the rooms which would have been very helpful - especially when language is an issue.

Review by: Sandra Turner
Date stayed: 10/28/2010
4/5
Criteria Score
Cleanliness 4
Facilities 4
Location 4
Pricing 4
Service 4

Good location, the Fotress Hill MRT station is less than 10 mins walk from the hotel and just two stops from Causeway Bay. City Garden is more a business class hotel. Hotel is surrounded by many small local eateries, some which are good and some not too good. Airport transfer can be arranged by the hotel via the Airport Shuttle at HK$140/way. This is an easy and convenient way to get to the airport.

Review by: Audrey Ho
Date stayed: 9/21/2010
4.2/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 3
Service 4

I have a pleasant stay at City Garden Hotel for 5 nights. The room is spacious and comfortable. It is cleaned everyday. The room was provided with free wi-fi facility which i felt that it is very convenient for us to surf the internet anytime. In the hotel have few restaurants and a bar. Next to the hotel has a convenient store and alot of restaurants nearby. The MTR,tram and bus station are just 2 minutes walk from the hotel. Highly recommended hotel, i will definitely stay here again for my next visit to Hong Kong.

Review by: Jamie Loo
Date stayed: 9/13/2010
4.2/5
Criteria Score
Cleanliness 5
Facilities 4
Location 5
Pricing 4
Service 3

Had a pleasant stay at the City Garden. Clean room and linens. Although i'm not fond of carpets in a hotel room, at least housekeeping came everyday to vacuum. Fortress Hill MTR, tram stop and bus stop is one short block away making it a convenient place to stay in. Lots of food shops and bakeries around. 7-Eleven, Parkson and Wellcome are all within walking distance.

Review by: Janet Sy
Date stayed: 6/16/2010
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

very nice location. we were very glad with our room and the super affordable price. the only problem we encountered were the internet service and check in time. internet service is very costly. we arrived at the hotel around 9am, we got into our room around 12noon. but all the same, i will still recommend this hotel and will here again soon.

Review by: Kristine Salve Hao
Date stayed: 6/11/2010
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