CityLife Auckland A Heritage Hotel Reviews

We were very happy with our stay at CityLife. We pulled up at the entrance and were immediately greeted by a very nice gentleman who parked our car for us and also by a lovely lady that whisked our luggage straight up to our room. The greeting at reception was equally friendly and professional and check-in was very quick. Our room was more than adequate, not large but fine for a one night stay and it was lovely to have a towel warmer in the bathroom and a good selection of toiletries. The bed was very comfortable and we slept very well. The location of the hotel is central also, with several coffee shops nearby and within walking distance of the harbour and the Sky Tower, restaurants & shopping. Check-out was easy and quick also. Would definitely stay at this hotel again if visiting Auckland.

Was pleasantly surprised and definitely very happy with our stay, the hotel was recommended by a friend who had stayed there with their grandchildren and they were very happy with their stay also. We didn't use room service or the Zest restaurant so can't really comment on them. It was great not to have to worry about parking as that was included in our package. The places we wanted to go to were within walking distance so we didn't need to use our car for two days. We highly recommend Citylife Auckland A Heritage Hotel if you want to stay in Auckland.

I stay regularly. City Life provides great service and excellent all round facilitities. I think it is value for money.

CityLife Auckland will certainly from now on be our hotel of choice. The staff were professional and friendly whether it be during the day or early in the morning and the hotel facilities exceeded our expectations. The standard room we booked was value for money and we found everything to our satisfaction. The service deskman was also very nice to give us a discount on our valet parking when I enquired the previous day. Overall, a 10/10 hotel experience for my husband and myself. We found no cons.

Found the location of the hotel to be exceptional for us as everything we wanted to get to was within a very easy walk. Staff were very pleasant and welcoming, price for the room was great value however in house food was too expensive such as $12.00 for a bowl of porrridge, fortunately there was a huge amount of places to eat at budget prices all closes by. I would certainly stay there again.

Another great stay. Only positive things to say as usual.

Fabulous hotel in an unbeatable location for convenience and shopping. Can't say enough.. friendly staff, quiet despite being in the center of town, nice breakfast selection, and salt water pool is lovely. Only gripe is the gym is not very well equipped. Some weights would be nice. Would stay again and recommend to anyone.

This time my stay was for three nights. I booked a standard room at a premium price (was the period of the U2 concerts in Auckland and the price reflected it!). On arrival I was upgraded to an Executive Suite, which was fantastic, but the suite assigned had an overpowering smell of stale smoke/chemical freshener. I dithered for a minute, wondering if it was worth complaining about (I'm not one for making a fuss) but the smell really was quite strong. It wasn't a new smoke smell (the hotel is smoke-free) but had obviously been a smoking room in the past. The net curtains reeked. If it had been one night I wouldn't have cared, but the thought of three nights was too much. Reception initially weren't too keen on moving me but I was reassigned to a Deluxe Suite (still much better than the standard room I booked!) which I was perfectly happy with, and I had another great stay in the city.

I just stayed the one night but it was very pleasant and I would happily recommend.

Overall the hotel is lovely, but the food is disgusting and far too overpriced. A toasted sandwhich with NOTHING else cost $18 +$5 room charge!! Its ridiculous, and the food tastes awful!

All good aside from the internet which was so slow and chewed up my limit without me able to check emails. Only 1 dressing gown and there was 2 staying. Will stay again.

always a handy place to stay for if wanting to be in walking distance to CBD

An excellent hotel which I would use again and sell to others.

A fine hotel with excellent facilities, right in the heart of the city but not too affected by noise. We enjoyed our stay.

Suite of rooms. TV's in both bedroom and lounge area. Washing machine and dryer. I drink tea, so nice to see a good selection and quality brand supplied in the room. Used the restaurant for breakfast. Good food but not great. Service good and lovely space. Pool was clean and well heated. Reception and concerierge very good. We were only sorry it was such a short stay.

always be my first choise, hope soon will accept the visa debit card, at the moment citylife is the only hotel that i have been to not accept visa debit card, some of my friends from overseas has changed their mind to stay at other hotel because of the visa debit. anyway i love city life....