Crowne Plaza Hotel Auckland Reviews

What can I say except 'superb'! From reception, concierge, housekeeping to check-out, the Crowne Plaza staff gave exceptional service. It's what you hope for at a hotel of this class but don't get often enough. I stayed for 6 days and had a room with a view with a few little extras provided by obliging cheerful housekeeping staff. A big thank you to the well-trained staff who literally gave true service with a smile. The hotel is centrally located in Auckland, close to pretty well everything, and the Airbus services are in the next street (or taxis are at the door). Next time I'm in Auckland, it'll be the Crowne Plaza for me.

We found this to be a really good hotel. The room was clean and spacious. The staff very helpfull and pleasant. Although it had a good fitness centre I would of liked it if the hotel had a swimming pool. I would recommend this hotel.

The Crowne Plaza was ideally located for the Sky city Convention centre and city centre. Staff were helpful and friendly. Facilities are good and room was decorated in modern style. Gym is quite good. I would have liked a swimming pool also.

All in All it was good. Clean Hotel, room was done each day, though sometimes later. I did ask for extra towels to be delivered to my roon, however I never received these. but i would stay again

The service for our room was average to say the least. Simple things like not replacing empty tissue boxes, shampoo and conditioner bottles were not done. We had a drink stain occur on our bed sheets and instead of replacing the sheets the maid simply made the bed again without replacing the sheets. Not good enough for a hotel chain of this standard.