Empire Hotel Hong Kong Causeway Bay Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
The room is a little small but quite comfortable with a nice big screen TV at the end of the bed. Location is handy, only minutes away from the MTR and walkable to Causeway Bay shops/Sogo/Times Square (10-15 mins). The price was quite high but booking last minute I had very little choice, especially Saturday night was about 2-3 times more than other nights, not sure if there was some special event on or that's always the case for Saturdays in HK. If it was cheaper I'd have no hesitation staying here again, although slightly concerning is that the luggage storage area is behind a curtain screen in what appears to be like a driveway, so not too sure about how safe it it, I think they chain the suitcases but still a bit concerning!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 3 |
| Pricing | 3 |
| Service | 5 |
THE LCD in the room displayed a " wellcome message and wish us a pleasant evening during our stay". Just want to highlight the the lightening in the lift was a big dark and it was difficult for people with not good eye sight to see
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Stayed here for 18 nights. We were switched to another room on day12 due to a leaking toilet. After we settled in the new room, the safe wasn't working but they were able to arrange a mechanic to fix it immediately. To my surprise, I received a Tiramisu cake and birthday card on my special day thru room service. Service was efficient and friendly. Great location. We will definitely stay here again.