Express By Holiday Inn Hotel London Croydon Reviews

It's been quite a few years now since I started coming to this hotel. It's always been pleasant to stay there, good location and friendly staff. However, this time I found the hotel rather shabby and the cleaning staff didn't do their job properly. The breakfast place was changed and that made it less cosy although the food is still OK. So I would like to tell the hotel, shape up concerning the cleaning. This would make it nicer to stay in.

As everybody notices, this hotel is located in a not so nice location - a laneway with large rubbish bins nearby. However, once inside, all is ok. The (free) breakfast was good and even included scrambled eggs (but made from powder I believe- based on texture, appearance and taste!) and bacon, sausages etc. Room was spotless. One of two lifts was not working for most of my three day stay. Staff were helpful and friendly. No fridge in room Overall, a good experience.