Fenix Hotel Guadalajara
Room Options
Description
Location
The Fenix Hotel enjoys a great location in the heart of the Historical Downtown of Guadalajara near to the main tourist attractions such as the City Museum, Degollado Theater, Expiatorio Temple and many more.
Rooms
The hotel has 235 spacious and comfortable rooms with all modern amenities, from where you can enjoy the architectural richness of the downtown. Some rooms come with a magnificent view of the Cathedral, which is located two blocks from the hotel.
Restaurant
The hotel has a restaurant, where you can experience the world of traditional Mexican cuisine, all served in a relaxed atmosphere of casual elegance. Serving both domestic and international drinks, the hotel's bar is the ideal place to enjoy drinks and cocktails while listening to live music.
Photos
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Exterior
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Exterior
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Reception
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Room
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Room
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Room
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Restaurant
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Buffet
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Banquet room
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Conference room
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Conference room
Map
Facilities
Hotel Facilities
- Ballroom
- Banquet Facilities
- Bar / Lounge
- Business Centre
- Conference Facilities
- Disabled Facilities
- Doctor On Call
- Faxing Facilities
- Gift Shop
- Gym / Fitness Facilities
- Internet Access - High Speed
- Internet Access - Wireless
- Lift / Elevator
- Non-Smoking Rooms
- Parking Facilities
- Photocopying Facilities
- Restaurant
- Room Service
- Safe Deposit Box
- Sauna
- Secretarial Services
- Tennis Court
Room Facilities
- Cable / Satellite TV
- Mini Bar
- Modem / Data Port Connection
- Pay-per-view Movies
Guest Comments & Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 3 |
We had problems with the parking facility which is not on site. We were directed to a car park with very sketchy directions. After parking the car we asked atreception if we were in the right car park and this was confirmed. We'd paid 80 pesos for this 'free' service. 20 hours later we went to collect our car to be told that we owed 219 pesos as they did not have a parking arrangement with the Fenix! We had no choice but to pay it and then went to the hotel for recompense. At 2.50pm we were told that the manager was at lunch until 4pm and couldn't be disturbed and the receptionist didn't have the authority to make any refund. Eventually they agreed to refund 80 pesos we had originally paid but they couldn't pay the full car parking fee as we had parked in the wrong car park. A relatively minor additional expense was incurred but it was the principal that annoyed us. Also there was no coffee maker or hair dryer in the room which I would have expected in a 4* hotel.