Hilton Grosvenor Hotel Edinburgh Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 3 |
| Pricing | 4 |
| Service | 4 |
Great executive room, excellent food, very friendly & helpful staff, everything required for a good stay. I would definitely recommend it to others.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 3 |
| Service | 3 |
My actual stay was in the Club house not the main hotel. It is the older part of the hotel and as such it is described as "traditional". It was basic if a bit tired, but clean and comfortable. The best thing is that it is a bit of rabbit warren of rooms, with stairs and corridors all over the place. There is lift though for those who need it.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 4 |
| Service | 5 |
Very friendly staff where nothing is too much trouble, the breakfast was excellent, and the evening meal was also very tasty and good value for money. Overall, a most enjoyable stay.
| Criteria | Score |
|---|---|
| Cleanliness | 2 |
| Facilities | 2 |
| Location | 4 |
| Pricing | 2 |
| Service | 4 |
Building is a poor reflection of Hilton reputation.Very down at heel and the appearance of a mouse in our room on Saturday evening was shocking to say the least!!!.The staff on duty were excellent and very helpful but despite the cost of the weekend stay, facilities were very poor.Given its superb location in Edinburgh a lot more could be done to develop this site to meet its potential worth.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 4 |
| Location | 3 |
| Pricing | 4 |
| Service | 4 |
Room stunk of cigarettes. Large room and good facilities in room but bathroom layout not so good. (shower over bath with curtain along one side meaning that the toilet got all wet.)