Hilton Hotel Heathrow Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Lovely room, with one of the most comfortable beds I have ever slept on! Very convenient when flying early morning from terminal 4. Check-in was fast and friendly and the concierge services were excellent when we required help with baggage etc. The buffet restaurant was slightly disappointing in quality. We had some problems connecting to the internet in the room - a technician was sent quickly who solved the problem, but we decided the fees were exorbitant for connection and didn't bother. It was cheaper to subscribe to BTOpenzone wireless, or to use a 3G connection.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Consistant excellence.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 3 |
| Service | 3 |
The accommodation is comfortable & easily accessible; free shuttle via the public train for transit passengers; good breakfast buffet; internet access is expensive $25/day. Food is also expensive with not much to choose from outside hotel--$35 for a burger!
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 3 |
| Service | 4 |
Very useful location especially when there are problems with weather as there were in December.All staff helpful,especilly the cheerful lady serving early breakfast. Facilities all up to standard-would stay again.As others have mentioned, prices are high for drinks,sandwiches etc.Even by airport standards.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 1 |
| Service | 5 |
Although a luxury hotel we still felt the pricing was very high especially for eating and drinking. The bed was wonderful and its service was of a very high standard.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 2 |
| Service | 3 |
Despite Clearly having booked a pre-paid room with Breakfast...the desk boy argued that Breakfast was extra, until i pointed out what was on the Confirmation form. Rooms were very tiny for what it cost - won't be staying here again!!!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
A pleasure to stay at