Hotel Russell London Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
A very pleasant hotel centrally located. Within easy reach of the tube station which is located behind the hotel. Rooms are well-appointed. Breakfast has enough variety. Overall a good experience and will definitely return. Pricing wise could be a little over-price but HotelClub seemed to have better rates than others.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
A splendid hotel with period features that make it feel so different. Ideally located for all that London offers. Very friendly staff who struck a balance between helping and allowing visitors space to relax. Clean, spacious room. Much enjoyed and appreciated the stay.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
Beautiful inside and out. Standard room was a bit small and bathroom was tiny. However this is central London. Breakfast was excellent. Would definitely stay there again.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Excellent value. Very efficient, helpful staff. Lovely breakfast. Ideal central location. Nice, comfortable surroundings. Cosy bar.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 5 |
| Service | 3 |
Inability to provide free internet in rooms a big minus. Refuse to pay £20 a day rip off. Some of the staff very pleasant and helpful, but not all, so only an average score
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 3 |
| Service | 5 |
very good location, nice hotel, good service
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Walking distance to Covent Garden, British Museum and Theatre-Land. For those parts of London you can't walk to, it's right next door to Russell Square tube station...happy days!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
This hotel is a beautiful old building which is conveniently located in central London. It is perfect for sightseeing and theatre trips. I was on a Business trip and needed to study in the evenings so I found it a bit noisy (traffic - building old - secondary double glazing installed but limited success) but would stay in the hotel again if I were travelling for leisure. The room was small and a little tired but the bathroom was spacious and had been refurbished. The staff were extremely helpful and very pleasant. Having said that, the performance of some staff was lower than I would have expected in a 4* hotel (lovely but not doing a fantastic job). The hotel also struggled at breakfast time as a large party was staying during the week that I stayed. Despite a few small negatives to my stay, I would definitely stay there again. Worth a visit just for the architecture!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 4 |
| Service | 5 |
great building with just around the corner from the piccadilly line at russell square. there was an excellent breakfast and the hotel bar stayed open until 1:00 a.m. very good location for a 15 minute walk to leicester square or fleet street. had a very enjoyable stay.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Hotel very good on all counts, staff efficient and friendly, room clean with all the bits and bobs i.e. iron/ironing board, hair dryer, toiletries tea/coffee making facilities but no biscuits!. Noise has never been an issue. Location great, 10 mins. walk from Euston Station, close to Museum and 20/25 mins. to river, theatreland. Our hotel of choice when visiting London for the theatre and events.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Very convenient location. Buffet breakfast was very filling and staff were friendly. Beds were a little hard though and air-con could be more efficient. I would gladly stay here again.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 2 |
| Service | 3 |
The first room we were given was very hot and the A/C didn't work. I asked for it to be repaired and when I returned to the room later that night, it hadn't been fixed. I was given a new room which was nice, but I'd hate to think what I'd have to spend to get it normally. It's very close to Russell Square tube station which was good. I didn't think much of the hotel for the price I paid.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
We really enjoyed our stay.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
Room size as expected in central London. Price very good for our purposes. Staff friendly and attentive. Would stay again!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Spent a lovely night in this gorgeous hotel the staff were excellent, room airy large and spotless, breakfast good and plentiful. and to top it all fab location