InterContinental Hotel Westlake Hanoi Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
A well located and excellent Hotel - on Lake. Very impressed with views and night lightings. Is recommended. Will definitely return to this Hotel again.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 3 |
| Pricing | 4 |
| Service | 4 |
had difficulty trying to find the hotel, taxi driver didnt know the hotel and send us to a old closed shop, which have the same address as the hotel, so i guess was not the taxi's fault, then i tried to call the hotel but couldnt get through the number provided on hotelclub.com, had to use my roaming no.'s gps to find the hotel! upon arriving the hotel, finally, with my question, receptionist totally ignore my question and without even bother to greet they just proceed with check in, I was not really happy with the way they treated this matter, they should have update hotelclub for the additional add-on number for foreigner have no clue that vietnam add a "6" in all land-line. Other that this, all was satisfying, it was a good resort.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 4 |
| Service | 5 |
One of the best business hotels I have stayed in so far. The views of the west lake is very scenic and security is pretty tight too.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Beautiful hotel, especially the Pavilion rooms.