James Cook Hotel Grand Chancellor Wellington Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 3 |
Very good location and value for money. Good room size no Cafe open in W/end
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Excellent location right on Lambton Quay via the Hotel lift. Room Service was good as well
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Centrally located with very good quality dining facilities.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 3 |
The experience was better than expected. Very quite although in the hart of the city.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
A well located , central hotel. Room was spacious, and bed comfortable. Having stayed here several times, I can recommend this hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Excellent central city hotel - always a pleasant experience
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Very efficient staff -great service in dining room at breakfast. Very nice breakfast The room was very clean. Have stayed before and would certainly stay again. Easy drive in access to reception.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Check in was excellent. I arrived early wanting a 2hr early check in, no problems. I often travel alone so value the concierge services, which were extremely good. When I asked about cinemas a young concierge suggested I visit the historic Embassy Theatre which was lovely. Great stay in Wellington - unseasonably good weather and really enjoyed the hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
situated in the heart of the city, it was perfect. friendly helpful staff. would definitely stay again.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Had a lovely stay, lovely room, lovely breakfast the next morning. Staff were polite and friendly.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 5 |
| Service | 5 |
Enjoyed the stay great hotel
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
When windy the noise through windows indicates seals need replacement. Rooms excellent both in size and quality furnushings. Great step-up bath and tremendous breakfast. Very nice place to stay
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Had a lovely bright room with comfortable king sized bed and great bathroom. Very central location, great value valet parking.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 3 |
Pleasant stay for 2 nights. Fautly lifts on a very busy weekend was unfortunate though! Staff were helpful.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
I really enjoyed staying at this hotel. The staff were friendly and efficient. It is ideally situated for visiting most areas around Wellington, especially the TSB Arena where we were attending the WOW. The decor in the rooms was very pleasant and the rooms were clean. The airconditioning, however, was rather noisy, so on the 2nd night we opted for turning it off and having the window open. I would definitely stay here again if visiting Wellington
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Comfortable accommodation with good beds, very well situated
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 5 |
Hotel worked well for our needs. It was clean and in a great location.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
We had a very enjoyable stay during wow season, very quiet, good service at the Sojourn bar. One gripe - one elevator was out of service the whole time we were there (2 nights), so sometimes we had to wait awhile to catch the lift. Had High Tea at Whitby's Restaurant, very good price, food nice, but staff were not knowledgeable about what we would get (1 stand for two people, not 1 stand per person!), and tea was served in standard crockery, not nice fine bone china teacups, which was disappointing.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Our stay at the James Cook Grand Chancellor in Wellington was excellent. The staff were helpfull, friendly and obliging. Of our 17 day stay on the North Island of New Zealand we stayed in 6 different hotels and my husband and I agree that the James Cook was the best by far. Due to the room size, cleanliness, service and pricing. In our future travels we will consider this hotel chain as a our first preference.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 4 |
| Pricing | 5 |
| Service | 4 |
Excellent hotel, clean, friendly and good price, what more do you need.