Leonardo Hotel Brugge Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Our first stay was excellent and the cot we ordered was in our room ready for our baby, with clean bed linen and the whole room was clean, tidy and very comfortable. We were grateful for this as we were returning 3 nights later. Sadly our return was marred by the lack of a cot in our room, despite me checking our second reservation before leaving after the first stay. I had to ask four times for the cot to be put in our room, on the last occasion I was asked if he could sleep on the 'sofa bed', I was upset as I did not want to risk my 15 month old baby's safety! It was such a shame as when I did get the cot I was left to put the linen on. It was a lovely place to stay at a reasonable price, but I would hesitate to return for that reason. I did leave my comments at the hotel, but they were never responded to.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 3 |
| Pricing | 5 |
| Service | 4 |
Good clean hotel with all the facilities expected, however you do need a car to get into the city itself. Although the staff are very helpful providing directions and advising on where to park.