Medina Grand Darwin Waterfront Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 3 |
Great location and lovely hotel, however, not enough parking if you have a car. We arrived on a night when a graduation ball was held at this hotel and was told there was no parking available.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
great location , nice pool, staff very helpful would happily stay again
| Criteria | Score |
|---|---|
| Cleanliness | 2 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 3 |
| Service | 2 |
Great location at the Darwin Waterfront, a short walk to cafe's pubs and restaurants (Fiddle's Green Bar & Restaurant is great). And now to the hotel itself: if you have booked & paid for a waterfront view, make sure you get a room above the 1st floor which only has glimpses depending on the size of the trees outside! The reception staff were great but the female manager on duty couldn't care less if you had paid for a view, nor was she interested in any customer service! It seems the rooms with views are set aside for guests who book directly with Medina only! The room needed a good vacuum, and I'm sure the spiders on the ceiling corners enjoyed the view as much as we did :o) I'm afraid I will not be a repeat customer any time soon. P.S. If you really want to stay in this area you I suggest the Vibe which is located in the same building (shared reception & facilities). I have seen the Vibe rooms; same as Medina. So save yourself some money and book the Vibe!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
excellent location,wonderfull staff fully recommended.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Very clean and comfortable room. Staff very helpful at all times. Only issue was there was no Wi-Fi available in the rooms, only available in foyer area which wasn't very convenient.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
We totally enjoyed our stay - location and views of the waterfront from our room were excellent. We had a good look around while in Darwin and our preferred choice of accommodation would be the Medina Grand again!!
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Excellent Hotel, would definitely stay here again. As others have said, the 'Housekeeping' is a bit slack, but otherwise from booking in at 12.30 a.m; the Restaurant, and all facilities, A.1. We had a very relaxed and enjoyable week.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Great Location Good Facilities, Unfortunately were not able to provide the room we booked and changed us from apartment style to studio without notice
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
friendly staff, clean and tidy, nice location down by the waterfront and only a 5 mintue walk centre of town. good level of facilities within the room, was suprised to find an ipod soundock.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 3 |
The location of the Medina Grand Darwin Waterfront is magnificent. The one bedroom apartment was extremely comfortable and the view from the balcony was very picturesque. The house-keeping staff however did detract from the Hotel's great position. Very often they did not replenish coffee, milk and sugar in the apartment and it had to be requested from them. Also dishwasher tablets were often not replenished. Although the towels and face washers were changed daily, the bathmat was not regularly changed. Also on finalising the account on the evening prior to our early departure, it was discovered that some services had been greatly overcharged. This was eventually rectified but it should not have had to be questioned if proper accounting practises had been in place. My partner and I were also disappointed that in a very comfortable and modern hotel, there was not a modern lounge bar in which to have pre-dinner drinks.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Clean facilities. Wave pool, wharf and convention centre at doorstep. Walking distance to Darwin city centre.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
I stayed 5 nights and loved my room. It was View Apartment 1 bedroom and absolutelly loved it. Very clean and comfortable, I will definatelly stay here again next time I am in Darwin. I loved the pool and wave pool in my view from balcony too!
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 1 |
I have stayed at the Medina/Vibe on 3 occasions and in the past have been happy with the hotel however, this time was very different. The staff were not friendly, the service very average and room service food was terrible. The Hotel is in a great location and being near new is in good shape. This said I will definitely consider other options next time.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 3 |
Our stay was great. This is a fabulous location. Housekeeping are hopeless though the place is clean. Our booking was a bit mixed up (confusion as to room with a waterfront view or city view, which is non existent) but the staff sorted it out eventually. When we arrived there computers had been down for about 12 hours which created a nightmare for the staff. Medina need to fix this. Would recommend this hotel but would be reluctant to stay at Medina again.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
We can't recommend the Medina highly enough. The location was just fantastic, 5 mins walk and you are in the main shopping district. The waterfront right at the door, and the views are fantastic. We did however find the restaurant rather expensive but there are so many other choices within walking distance that it didn't really affect us. Staff were lovely and very happy to help in anyway.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
Nice clean hotel,great location!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
We got a great deal in a one bed apartment which was spotless, very modern and not forgetting a fantastic view. The hotel itself is in an excellent position on the waterfront within walking distance of the CBD other facilities and attractions. Staff were extremely helpful and friendly particularly in the restaurant/bar. If we had any complaint it would be the lack of information folder in the apartment but apart from that we would definitely stay here again.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
An excellent location with easy access to the CBD via the footbridge. It was worth paying extra to have a balcony room overlooking the harbour. The facilties in the room were excellent, especially the larger than normal fridge. Excellent value for money and we would definately stay there again.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
We thoroughly enjoyed our stay at the Medina. Could not get a better location for families or couples. If I had to say one bad thing, then I could only say the cleanliness could have been improved on. But it was not a major concern (I am a cleaning freak).
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Great location on the waterfront. Excellent pool facilities.