Mercure Grosvenor Hotel Adelaide Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 5 |
| Service | 3 |
The room I was in was recently refurbished and now at Hotel Club pricing I find it very good
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Very friendly and helpful staff staff, good room for the amount paid and excellent location
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Excellent location; excellent price; friendly staff. Couple of minor things; the dirty window; maybe new quilts & pillows would be a good idea; and I couldn't get the radio to work properly (however, none of these things really affected my stay!) Other than that, great value for a decent hotel room!
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Friendly, professional and efficient staff. Great service, very welcoming of my child. Highly recommend this hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Friendly staff, clean room, great location but the bathroom would do with a reno.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Great place for short stays in the city centre. Good location, bathroom needs an upgrade.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 5 |
Rooms were a little on the small side, however, location & price compensated somewhat
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
I would like to say a BIG Thank You to the staff for making my stay there a pleasant one especially to the friendly team at the Federal Bar. Hope to see all of you again on my next visit.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 3 |
| Service | 4 |
Hotel is very well situated, close to everything in the CBD, however, it is in need of an upgrade/renovation as it is starting to look tired. Enjoyable stay though.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
This is a great hotel with good location, facilities, service and pricing. I think this is a really good hotel, if I have another chance to go to Adelaide, I will still choose this hotel.
| Criteria | Score |
|---|---|
| Cleanliness | 2 |
| Facilities | 2 |
| Location | 4 |
| Pricing | 2 |
| Service | 3 |
Hi, I thought we had breakfast included and we didnt then they tell us its $25.00 each when we check out. We booked the economy..and that is what it was like. Small, no mini bar facilities, noisy due to backing onto a nightclub, hair in the bathrooms and the room was way down the back of the hotel. you need to go down two hallways then down stairs - no access for wheelchairs that I could see. The food was good and location great, but would definatley pay the extra to stay in a normal room.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Our room was quite adequate but my brother in law's room was unbelievably small I guess that is what you expect if you book "last minute .com but still these rooms were not big enough to swing a cat in. The hallways carpet were noticeably soiled and the gangways give you a sense of clostephobia but the breakfast is very well done and the reception staff and room supervisor were totally helpful and the bed was comfortable and tidily clean.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Great Location, very close to Adelaides central hub. 5 Min Walk to Rundle Mall, across the road to Convention Centre and Casino. Little bit dated, but if you're only looking for somewhere to rest your head then this is the place.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
Hotel was lovely adn in a good location. Althought the room was clean it was very small with the bed pushed up against the wall. the tv was a let down as there was no normal stations. If you wanted to watch it you had to pay for the movies.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Couldn't complain about the service, but the room was the smallest I have ever stayed in. Quite claustrophobic. Ok for a 1 night stay only.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
The staff were exceptional.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 3 |
| Service | 4 |
Very basic but comfortable room with micro bathroom. Good restaurant. Position in CBD good.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 3 |
| Service | 3 |
Seems to have gone downhill since a few years back. Beware of 'economy rooms' - tiny and very old. Standard rooms quite adequate. Location good, noise level OK. Staff pleasant and helpful.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Small but clean room. Excellent service and location. Great for sleeping only. Good breakfast buffet.
| Criteria | Score |
|---|---|
| Cleanliness | 3 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
No hanging space No room for toiletries in ensuite