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Length: 1 Night(s)

OVERALL GUEST RATING

4.3/5
Cleanliness
4.4/5 4.4
4.2/5 4.2
Facilities
4.4/5 4.4
3.9/5 3.9
Service
3.9/5 3.9
4/5 4
Location
4.6/5 4.6
3.9/5 3.9
Pricing
4.3/5 4.3
3.9/5 3.9
 
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Average for hotels in Phuket Average for hotels in Phuket

Mercure Patong Phuket Reviews


4.2/5
Criteria Score
Cleanliness 5
Facilities 4
Location 4
Pricing 4
Service 4

really good hotel, very clean and nice staff (although they didnt have the best english skills, not that it really matters). in a great spot in patong, just outside all the hustle and bustle but still very close (we walked everywhere). would stay again, except we left early to head to kata beach for some relaxation as patong was too hectic after 4 nights!

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 7/7/2011
4.4/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 4
Service 4

Beautiful hotel, very clean room and great location, really good value with a great pool

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 3/5/2011
4.2/5
Criteria Score
Cleanliness 4
Facilities 4
Location 5
Pricing 4
Service 4

Very good location providing proximity to market as well as the requisite /desired distance. Good pool and other facilities. Service was good however, english language is not a forte of the hotel staff including the front desk staff.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 12/28/2010
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Stayed here in April and came back for 3 nights in December. Great hotel although if you don't buy the breakfast package, breakfast is rather expensive. Little place next door called Oasis has good deals for breakfast and also has FREE internet for customers to use.

Review by: Jessica Armstrong
Date stayed: 12/14/2010
4.4/5
Criteria Score
Cleanliness 5
Facilities 4
Location 5
Pricing 4
Service 4

Nice Hotel, just a short walk to everything in Patong. Has a swim up Bar with good Cocktails. Just take care when walking street the Massage girls do not leave you alone. I walked on Road every time to get pass them.

Review by: david lloyd
Date stayed: 11/24/2010
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Excellent the first time we stayed and of the same high standard the following year. Really helpful staff, centrally located with easy access to cafes, shops, transport and all facilities. The staff are always very willing to help.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 10/13/2010
4/5
Criteria Score
Cleanliness 4
Facilities 5
Location 5
Pricing 5
Service 1

i been staying there for 3 days 2 nights for 2 rooms.we need to wait for about 1 hour for the housekeeping to prepare another room.and on the next day, i have to wait for about 2 hours for the housekeeping to clean up my room,even though I've put the room service since early in the morning.others is perfect expect for the housekeeping department where i think need a little more efforts

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 6/20/2010
4.8/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 5
Service 5

What i like the most is the service provided by the hotel staffs. They are very friendly and helpful. The pricing is considered cheap for the stay. I would like to come back here on my next visit.

Review by: Koh Jin Wee
Date stayed: 6/2/2010
4.8/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 5
Service 5

Hotel clean and facilities good....brekkie was not included and found it expensive ...plenty of good local places near and half the price for brekkie....easy walk to Jung Ceylon shopping centre about 10mins ...one block back from the Patong beach ....have a great spa salon at hotel ..I had a 3 hour package massage /body scrub foot massage cost about $80 aussie dollars....I would stay there again if I go to Phuket

Review by: Mark Robinson
Date stayed: 5/31/2010
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