Metropole Hotel Macau Reviews

Stayed with 4 adults & 2 kids for 2 nights in Metropole. Hotel is located nearby to Senado Square & just opposite to Solmar Restaurant. At the time of our stay, it has free shuttle service arrangements with Galaxy & Stars World Hotel. Also, near to the New Yaohan where you can find an inexpensive food court & supermarket. The hotel itself provides basic facilities and a very hard bed. Most of the staff are helpful and friendly. For those with Budget constraints, this is the good choice!

Although the exterior might look a bit washed out and old at first, the interior pleasantly surprises. The rooms were quite spacious and the beds comfortable, and the bathroom/toilet was modern and clean. Besides that, location was really convenient, with many shuttle buses in the vicinity (buses to ferry terminal are at Emperor Hotel which is a short walk away, buses to Galaxy stops right outside the hotel) Only gripe was internet could be made available to all rooms.

Great location but really, really hard-like-rock bed. and only 1 pillow for each bed. They provide 1 free extra pillow, if ask for more charge at MOP45. Oh yes! no free mineral water too, so as compare to other same range, same price, this budget hotel a bit stingy.

The hotel located in the central of the city. However, they don't have free transport goint to airport, and there is not easy to get a taxi from outside of hotel to airport. Hotel is quite old, you can smell the bad smoking outside the hotel room. Bed is hard.

Great Location which is just a min walk to the city centre. Accessable by walking distance from hotel to other city attractions too coz most of sightseeing places within walking distance which you do not necessary to take public vehicles.

Clean room. Aged but tolerable. Super hard bed solved by inserting two brown blankets under the sheets. Sheets and comforter are new, nice and clean. Airconditioning is up to standard. Has all the necessary essentials. Within expectations of a 3 star hotel. Hotel staff attitude and service were acceptable.

Very good location. Major attractions like St. Paul Ruins, St. Dominic's and Senado Square are about a five-minute walk only. The size of the room is just right; room is cozy and comfortable. Friendly and helpful staff despite some language gaps.

Very good location, very near to Senado square, the hotel staff is very helpful, nice hotel just that the bed a bit hard. Free shuttle bus available to Ferry terminal, make our trip convenient to Taipa & Hong Kong just that the bus driver is not friendly.

Initially, i thought we got a bad deal since when we called metropole they told us that standard rooms does not have internet only superior rooms. I told them that my confirmation voucher specifically states "standard room with free internet". I called up Hotel club representative in Manila-Trisha and she was the one who clarified everything to Metropole. We were upgraded to superior room with internet without any additional cost. Thanks for the help of Trisha of HotelClub.com.

Conveniently located in the heart of Macau within easy walking distance from various points of interest, restaurants & shopping centres. Good value for money.

Location is good. Near Senado. Wish they would have a free bottle of water as a compliment to their guest. Smoking Hotel to describe its environment. Receptionist is quite helpful except to the person when we check-out. Transportation wise, From airport, take free bus to ferry terminal (COD Bus) and from their look for Star Hotel Bus (member/affiliate bus of Metropole) this would drop you off directly to hotel. It's free so nothing to worry. Be sure to load & unload your things quickly as this bus drivers are not going to wait for you.

Though we stayed overnight only, the hotel gave the best that they can. This is my 3rd stay and I will always return because everytime I stay here I win in the casinos. Vibration is positive in this hotel that is why I feel lucky when I go to the casinos which are all very close.

Price affordable & reasonable. When request for extra towel & pillow come immediately. Front desk staff quite helpful. Cleanliness is so so but still acceptable. Room with double bed is smaller than room with twin bed. The bed is hard but sleep-able. Location is good, just few steps away from Senado Square & walking distance to Lisboa. Upon arrival at Macau, you can take Grand Emperor Hotel free shuttle from airport & ferry terminal then walk over to Metropole Hotel (no need ask the driver permission, just get onboard). Have to book the room in advance as they are always full due to the good location. They don't have non-smoking room. Have plasma TV with alot of channel. Conclusion, not a fancy hotel but recommended if traveling in budget.

Much happy to stay there. The bell boy was terrific eventhrough he could not speak English well but he has very good service mind. Room and facility is good also.

Room Cleanliness is not place ( even had reqested for NOn smoking room , but the End result is NO Non smoking room available). outside room surrounding is tool noise , especially on mid night hotel guess chatting ). Overall is SOSO and Not Value for money.

This hotel has a good location which is very near to the senado square (5 minutes walking distance). The staff provide excellent service and friendly enough to help out with directions. Will stay here again for the next visit to Macau!

The receptionist, Sisi, was very accommodating. Check-in was very fast! We were in adjoining rooms 801-802 and when I requested for 2 additional pillows, for each of the rooms, they were immediately delivered. Soft liquid soap/shampoo is provided by the wall of the h/c shower and daily replishments of hotel amenities were done like new comb, toothbrush, shower caps and a change of towels (though thin). Location is the BEST!! We enjoyed the area sooo much .. food & shops are everywhere! Senado square is sooo near & accessible, same with bus stops. We transferred to Venetian and honestly, inspite of its grandeur, I would say that the bathroom of Metropole is more functional and accessible because of its being compact and just right in size. The bath , toilet & faucets are close together while in Venetian, it is compartmentalized! quite a hassle! Overall, i would rate Metropole as very good for its price...

Even though the hotel is old the rooms have been renovated. It is a fantastic place to stay if you prefer a convenient location and value for money. It is located 2mins walk away from the main pebble downtown pedestrian mall. Dont expect a view! Very convenient and affordable! I would stay there again!

beds are too hard place is old and not maintained expensive for a low quality hotel