Novotel Forest Resort Creswick Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 4 |
Check-in to the hotel was welcoming, swift & hassle free. The room was very clean, comfy king bed, great LG flat screen TV at the foot of the bed, couch & small coffee table to the side & 2 chairs & table on the balcony. The bathroom was spacious & clean but had a funny smell to it. The shower head was big & had good water pressure. Ordered room service for dinner & got a call back 5 minutes later to say they were out of the Strawberries & cream. After waiting approx. 45mins, only one main meal was delivered - the second meal hadn't even been ordered from the kitchen. After another 45min wait & a phone call to see where the meal was, it finally arrived. We asked for a fresh fruit salad, considering the ice-cream had melted due to waiting for the second meal, which they brought up without question. When this was explained to the girl at check-out, she happily refunded the price of the forgotten main meal. Overall the hotel was really nice, great surrounds & would stay again.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 3 |
| Pricing | 3 |
| Service | 3 |
The resort is on the Midland Hwy halfway between Ballarat and Creswick. The facilities are good and my room was very comfortable. There was a wall heater with no instructions on how to operate it. I ordered dinner in the Springs bar and my simple meal took 55 minutes to materialise on a Sunday night.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
nice one Novatel
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 3 |
| Pricing | 4 |
| Service | 4 |
Great hotel value for money, nice view to golf course
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 4 |
| Service | 4 |
This is a good but not great hotel. Surroundings are quite nice but there needs to be a few added touches. Breakfast choice was a little narrow, mini-bar was not as well stocked as it could be and little touches such as as soap receptacle were missing. That said, service was great and the hotel was extremely comfortable.