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Length: 1 Night(s)

OVERALL GUEST RATING

3.6/5
Cleanliness
3.8/5 3.8
4.1/5 4.1
Facilities
3.6/5 3.6
3.7/5 3.7
Service
3.5/5 3.5
3.8/5 3.8
Location
3.4/5 3.4
4/5 4
Pricing
3.5/5 3.5
3.6/5 3.6
 
This hotel This hotel
Average for hotels in Hong Kong Average for hotels in Hong Kong

Panda Hotel Hong Kong Reviews


5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Very clean, the room is very big. reasonable price with high level of service. will come back again. near MTR station. 10min walking distance. near airport. perfect!!!

Review by: Ximson Sua
Date stayed: 9/21/2011
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

we stayed on the executive floor. The service was great. The location was 5 min. from the metro station on line 1 direct (20 min) to the city center. i would certainly go back.

Review by: robert delva
Date stayed: 8/13/2011
4.6/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 5
Service 4

Great pool, gym and sauna. Good variety of food/restaurant and grocery stores nearby. Hotel is on top of small shopping center, nothing spectacular, but does have a good games arcade for the kids/teenagers. Approximately a 30min train ride to Hong Kong's busy city area. The train station is only a 10 minute walk away. Rooms are a decent size for Hong Kong rooms, and were clean. Issues I had were: the room service ladies serviced the rooms very early and knocked on the door even when the do not disturb sign was on the door knob, and the front desk will not let you into the rooms before the 2pm check in time. Overall, worth the price and very happy with the experience.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 4/28/2011
4.2/5
Criteria Score
Cleanliness 5
Facilities 4
Location 4
Pricing 4
Service 4

I have chosen to stay at Panda Hotel Hong Kong hust because of its location. It is strategically located near Tsuen Wan MRT station which is just 10-min walk from the hotel. It is convenient to travel from Tsuen Wan station to HK Disneyland as it is just less than 10 stations. Panda Hotel is beautifully decorated for the Chinese New Year season. Hotel staff are well trained and all of them speak good English. The hotel attendants are polite and efficient as well. I booked two rooms for the family with a middle door in between them. When the middle door is open, the room is spacious and the bathrooms are well maintained with the necessary facilities. Overall, I have a pleasant experience staying at Panda Hotel in Hong Kong. Nice!

Review by: Yong Chung Shien
Date stayed: 2/6/2011
3.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 3
Service 4

the hotel about 10 min walk to the train station, use the bridge from the lobby that next to the Japanese restaurant,or 15 min walk to TSui Wan shopping .So it location ok,plus the hotel has shuttle bus to Kowloon and return ,but my family waited for the return bus never come about 30 min .The taxi fare in Hong Kong cheap and reliable and easy to get taxi even at 5 am in order to go to HKIA.My family have 2 bedrooms and a lounge room with a microwave , a fridge,dinning table and 3 LCD tivi but no free wifi,room clean good but the toilet when you flush it,you must pump like pumping a sun screen bottle.I wil go back this hotel if return to Hong Kong.

Review by: Huu Hoa Nguyen
Date stayed: 12/18/2010
3.6/5
Criteria Score
Cleanliness 4
Facilities 3
Location 3
Pricing 4
Service 4

I booked the Executive floor and found the service reasonable. The check-in staff was very friendly and helpful. Just a couple of issues 1) the choice of breakfast is adequate but can be improved, ie should have a bit more variety of pastries and cearals, for example. 2) The hotel advertise free internet at the executive floor. To a certain it's true because you can get onto the Internet at the loung only. But if you want to use own laptop and connect to your own VPN to work on emails etc, the Hotel charges you the same rates as other rooms. So, a bit of false advertising there.

Review by: Andy Fung
Date stayed: 12/7/2010
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Very good al round hotel, stayed here several times and would do so again, advise that rooms are booked early as it's popular.

Review by: Jaimie Russell
Date stayed: 12/5/2010
4/5
Criteria Score
Cleanliness 5
Facilities 5
Location 4
Pricing 3
Service 3

Roms a bit small but confortable. Location is convenient with good access to airport by rail or bus.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 11/23/2010
5/5
Criteria Score
Cleanliness 5
Facilities 5
Location 5
Pricing 5
Service 5

Very convenient location with lot of small restaurant with reasonable price. Near MTR station and shopping mall around. Will stay in this hotel again. Housekeeping staffs very helpful and friendly.

Review by: LIM KEE SIAN
Date stayed: 11/22/2010
3.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 3
Service 4

The room had an adjoining door to another room. We could hear our next door neighbors even when they spoke at a normal level. The bottom of the door did not seem to have a gap. The executive service was nice. Free use of their computers (I brought my own)

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 11/4/2010
3.4/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 3
Service 3

Front office staff need to brush up! We cudnt understand why we were not allowed to check in 2 rooms booked under 1 person's name. 2 different names/passports were needed for the 2 rooms, and we were asked to produce 4 passports for 2 person/room. What a hassle! My aunt who checked in 1st was not allowed to check in 2 rooms under her name, but was asked to pay deposit for both. Huh??! Then when we arrived to check in for the other room, they insisted my aunt needed to be present to confirm the room was to be given to us. When she did come down, they never even asked her for any docs/ID! In the end, the whole check in process took us 1/2hr or so. The check out was ridiculous too. At 8am, queueing for check out took us 1 whole wasted hour! Panda Hotel, you need to re-look into your system! Other than the above, we were happy with room, location and free shuttle to TST. Compliments to the tour desk staff who was extremely helpful and cheerful.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 10/29/2010
4/5
Criteria Score
Cleanliness 3
Facilities 5
Location 4
Pricing 4
Service 4

Regarding the helpfulness & cleanliness, we never experienced consistency for our 5 night duration @ Hotel Panda. Yet, certain staff members were more than great & others well (I really could rant here)..... But, at the same time you get what you pay for. The facilities are exceptional with the gym, outdoor swimming pool etc... free to use. However, don’t the internet and nor obvious extras eg mini bar etc... And the location, well, don’t expect to use English right outside the hotel. Tsuen Wan is clearly where a lot of locals live which makes it an interesting stay. There are loads of bus stops outside the hotel & 2 MTR stations within 300-400 meters.

Review by: James Huggett
Date stayed: 10/17/2010
3.8/5
Criteria Score
Cleanliness 4
Facilities 4
Location 3
Pricing 4
Service 4

This is a value for money hotel, which I will return for my next visit to Hong Kong.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 9/13/2010
3/5
Criteria Score
Cleanliness 3
Facilities 3
Location 3
Pricing 3
Service 3

I found the furniture in the room very dated with lots of wear & tear, although the room was reasonably clean. The service from staff was pleasant and courteous. But I found having to purchase a prepaid vocher for Internet use was cumbersome as I had to wait for the voucher to be delivered to the room. In other systems, you just purchase on-line and then charge to the room.

Review by: Andy Fung
Date stayed: 8/16/2010
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