Regal Hongkong Hotel Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 3 |
| Service | 4 |
I stayed at the Regal Royale room and the room was excellent - very spacious by HK standards with high ceilings. There was also a deluxe continental breakfast that was actually more like a full breakfast, with sausages and eggs and bacon etc. Service was again good, with staff that remembered my name and was very helpful in arranging the complimentary shuttle service to and fro the airport for me. There was nothing much to complain about, except perhaps the lack of seating in the lobby area.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 3 |
| Service | 5 |
good location, nice staff.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 3 |
| Service | 3 |
The location is very good. The causeway bay MTR is nearby within walking distance (5mins). Easy to get food, there are many small local eateries just across the road at the nearby streets. You can have breakfast, lunch and dinner in all the local eateries, forget about the hotel food (have not tried it, save my stomach for the local authetic fare). stay on 15 storey twin sharing room, room is quite big, simple decor, clean bed. pipe in music available in the bathroom, there's a shower and a bathtub. The complimentary shuttle to and fro airport was a convenient service for us, but you have to inform them early and choose the right timing when you leave for the airport. certain timing the shuttle will have to go to more hotel to pick up passenger on the way to the airport, and that will take a longer time. i chose the 855am slot, which only stop at regal hongkong and regal kowloon then straight to airport, so not too bad compare to what others have to go through.
| Criteria | Score |
|---|---|
| Cleanliness | 2 |
| Facilities | 2 |
| Location | 3 |
| Pricing | 2 |
| Service | 2 |
Booked this hotel since I needed to be at the certain location and nothing more was available at the moment. Rooms are tiny, not clean and stuff is not really friendly. Also there is renovation in the process at the floor where my room was and those guys just were hammering all day long. A lot of hidden cost additions - really high rates for breakfast and internet.
| Criteria | Score |
|---|---|
| Cleanliness | 1 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
The reception service could be improved because there were only 2 staff at the counter to serve a long queue of guests at a snail's pace. The toilet bowl had brown unsightly stains caused by sediments from the rusty pipes. Otherwise a good value for money hotel located in a great location at Causeway Bay that provides good sized rooms. Another plus factor being, the complimentary hotel shuttle (H2) from the Hong Kong Airport Express Train Station takes you right to the doorstep of The Regal Hotel. Very convenient indeed!
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
We had to wait for about 4 hours to check in and not a complimentary drink or anything was provided. Concigere service was excellent.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 3 |
| Service | 4 |
Enjoyed the stay - very good location for food and shopping and comfortable room/beds. Will choose this hotel during next visit to HK and will also recommend to friends.