Skotel Alpine Resort Mount Ruapehu Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 5 |
| Pricing | 5 |
| Service | 3 |
Comfortable rooms. Was told max of 2 per room on this site so booked two rooms.....only to find each room had a queen bed and single bunks so could have used just the one! Never mind, it was a nice stay.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 3 |
| Location | 5 |
| Pricing | 2 |
| Service | 2 |
The hotel appeared to be run by seasonal workers waiting for a day off in the snow and whilst friendly enough, weren't very interested in smiling. When I asked the receptionist about under 5's cost for the buffet dinner, was told $15.50. I suggested this was too expensive as my son would eat a few mouthfuls from my plate. She said 'I dunno, that's policy and when asked where the manager was I got another, "dunno'. I eventually saw the manager who said we'd be charged $6 but failed to tell the restaurant staff. After our dinner I mentioned the earlier chat with the restaurant manager, she said to the waiter 'oh well giver HER the discount but not anyone else' threw me a look of disgust and started talking the person standing behind me. Unfortunately the location and convenience of the hotel leaves no other option of hotel in this price bracket. If you don't expect much and can tolerate bad or no service and poor food, the place is warm and clean and ok for a night or two.