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Length: 1 Night(s)

OVERALL GUEST RATING

3.4/5
Cleanliness
3.3/5 3.3
3.8/5 3.8
Facilities
2.9/5 2.9
3.5/5 3.5
Service
3.2/5 3.2
3.6/5 3.6
Location
4.3/5 4.3
3.9/5 3.9
Pricing
3.4/5 3.4
3.7/5 3.7
 
This hotel This hotel
Average for hotels in Kuala Lumpur Average for hotels in Kuala Lumpur

Swiss Inn Kuala Lumpur Reviews


4.6/5
Criteria Score
Cleanliness 5
Facilities 4
Location 5
Pricing 5
Service 4

Hotel Swiss Inn is very nice Hotel, Staff is nice, they are very helpful. I will remember this long time.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 8/21/2011
3.6/5
Criteria Score
Cleanliness 4
Facilities 3
Location 4
Pricing 3
Service 4

I booked 2 rooms (one doube and one triple) thru Hotel Club. Chat with staff, Tracey. She is very helpful and efficient. Though the Hotel looked a little outdated but the room are clean & provide very good bed and staff very friendly and helpful. It is located in the heart of Chinatown. Would recommend friend to stay at Swiss Inn if they want to visit KL chinatown. Keep it up.

Review by: Sim Guay Kee
Date stayed: 6/13/2011
4/5
Criteria Score
Cleanliness 4
Facilities 3
Location 5
Pricing 4
Service 4

This hotel is right in the center of chinatown and the LRT station is 8 minutes walk from the hotel.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 1/3/2011
3.2/5
Criteria Score
Cleanliness 3
Facilities 3
Location 5
Pricing 3
Service 2

We paid for 2 rooms triple sharing family room but 1 room only had 2 beds and we were informed that they will put in another bed which they didnt. Upon making a complaint at the reception we were informed that they couldn't fit in another bed so they change the room. Also the rooms alocated, telephone were not working. This hotels location is excellent as Pasar Malam is right smack there but as for lodging is basic standard. Rooms are very small. breakfast has variety which is gd.

Review by: JUANITA ALEXANDER
Date stayed: 12/29/2010
3.8/5
Criteria Score
Cleanliness 4
Facilities 3
Location 4
Pricing 4
Service 4

This is a place for you just rest at night. The rooms are clean but doesn't have windows, but according to photos it suggested otherwise. Good cheap place to stay.

Review by: Abinesh Rajendran
Date stayed: 12/28/2010
4/5
Criteria Score
Cleanliness 4
Facilities 4
Location 4
Pricing 4
Service 4

This hotel would be an excellent choice if the room had a window.

Review by: Calvin Fraser
Date stayed: 12/26/2010
4.6/5
Criteria Score
Cleanliness 4
Facilities 4
Location 5
Pricing 5
Service 5

Great location. Easy to get around by any types of transportation. Lots of delicious food also.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 12/24/2010
3.8/5
Criteria Score
Cleanliness 4
Facilities 4
Location 4
Pricing 3
Service 4

Generally the hotel services and facilities is averagely okay, except that some hotel personnel, especially from the coffeehouse section did not synchronize with the front office, thus sometimes its irritating, to the extend of having to argued with them sometimes. Location of the hotel is good, despite having to locate the hotel took me much longer than expected. The hotel signage needs improvement and there should be loading and off loading space in front the hotel for guest, rather than having to maneuver around with the busy traffic.

Review by: Ramon Taki
Date stayed: 12/7/2010
2/5
Criteria Score
Cleanliness 2
Facilities 1
Location 4
Pricing 2
Service 1

Thanks to Hotelclub. We were surprised being given a very small room - hardly make a turn! It doesn't look like Deluxe Room, instead of 2 Twin Single Beds, we were given one double bed. There is no fridge, no wall-drop to hang our cloths. no table, worst than a RM80 guest house. Worst is the next morning the toilet blocked! When we raised the above to the hotel staffs upon check-out, we were informed that this is what they call "new wing" that they are promoting now, they said we could have requested the "Old wing" - how can they expect customers to know new wing old wing ! stupid we will not stay there another time.

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 11/25/2010
3.6/5
Criteria Score
Cleanliness 4
Facilities 3
Location 5
Pricing 3
Service 3

Good location

Review by: Fazalur Rahmans
Date stayed: 10/29/2010
4.6/5
Criteria Score
Cleanliness 5
Facilities 4
Location 5
Pricing 5
Service 4

very good hotel is this ? well located.........small but nice room. good price....... i would like to stay here again

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 9/18/2010
4.6/5
Criteria Score
Cleanliness 4
Facilities 5
Location 5
Pricing 4
Service 5

Right in the heart of market with night markets at front door. would recommend location and service.

Review by: albert mervyn ROSE
Date stayed: 7/20/2010
3/5
Criteria Score
Cleanliness 3
Facilities 1
Location 5
Pricing 4
Service 2

It is right in the middle of Chinatown

Review by: Reviewer has requested to be kept anonymous.
Date stayed: 7/1/2010
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