Average Hotel considering it's MARRIOT. I expected more for $220. per night.
Staff efficient and pleasant. We were able to access our room on arrival at 9am which was great as we were from interstate. Good location to everything as we like to walk.
Review by:marie walton
Date stayed:6/6/2011
4/5
Criteria
Score
Cleanliness
4
Facilities
4
Location
5
Pricing
4
Service
3
We booked our accommodation through Hotel Club and asked for an accessible room for our adult son who is in a wheel chair. We were advised after the booking was made that this was available to us. Upon arrival at the hotel they advised us that all accessible rooms were taken and none were available. We stayed in a nice room with a pull out sofa bed, however my son wanted to have a shower in the morning. The hotel did inform us that they could provide a plastic chair for him, however there was no way that he could step over the bathroom ledge to even attempt in having a shower, let alone sit on the chair.
It is obvious that the hotel did double up in bookings for a wheel chair accessible room and we were very upset about the situation.
Review by:Reviewer has requested to be kept anonymous.
Date stayed:5/18/2011
4.6/5
Criteria
Score
Cleanliness
5
Facilities
5
Location
5
Pricing
3
Service
5
Excellent stay rooms modern clean and lovely Hyde Park Views
Review by:Reviewer has requested to be kept anonymous.
Date stayed:12/6/2010
3.2/5
Criteria
Score
Cleanliness
4
Facilities
4
Location
4
Pricing
3
Service
1
when we arrived at the hotel the room was not ready they were running 45 minutes late then down graded to another room that was not suitable waited another 20 minutes then informed we would be put in an executive room where there was 1 only king size bed remembering 4 yes 4 19 year old girls were booked in for the night.would we stay there again not likely,also the lady in service could do with some customer service lessons.
