Thistle Hotel Birmingham City Reviews
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
Stayed in a wheelchair accessible suite. It was a very good size and had about the best wheelchair accessible washroom I have every seen. The hotel is within a few blocks of good shopping and pubs. The restaurant was up a set of stairs on which the staff placed aluminium ramps. These worked, but I wouldn't want to take a power chair on them and it may be best to have someone with you as the ramps were quite long and the slope a bit steep.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 3 |
| Location | 4 |
| Pricing | 5 |
| Service | 4 |
The hotel is well situated for city centre about 15 mnnutes walk very clean and good service.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 4 |
| Service | 4 |
Nice hotel. Location is decent, very near Snow Hill train station, just at the top of the town. Staff were friendly. The room was a decent size, the bathroom included a bath and was kept clean. The heater was good and its controls functional. My room overlooked the street, so opening the window was a noisy option to cool the room. So, the negative. My room was not cleaned and ready until 3pm, strange when check-in time was 2pm... Also, the cleaners seemed to have no set plan – sometimes my room would not be cleaned until very late in the day. The Thistle Hotel is a nice hotel and reasonably located, but just a few little things let them down. But a good option for the price-range.
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 2 |
| Pricing | 4 |
| Service | 3 |
Service was OK, apart from some miscommunication on the first evening. Only used front desk to book a cab. Did not use restaurant or bar facilities. As for the cleaning of the room, it was OK but one day they forgot to leave a face towel and they did not replaced shower cups, gel etc... (stayed 3 nights)
| Criteria | Score |
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Location | 4 |
| Pricing | 5 |
| Service | 4 |
Enjoyed our stay at the Thistle Hotel. Location very convenient for the city centre and shopping. Hotel comfortable and staff welcoming.
| Criteria | Score |
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Location | 5 |
| Pricing | 5 |
| Service | 5 |
We stayed at this hotel for one night. It was very easy to find and the directions on the hotel website were excellent. The rooms were lovely and the hotel rate which we obtained on this webiste was great value. The only complaint we would have was that the bar area was very cold. We asked that they put the heating on but they said that they would have to heat the whole floor and that it would take several hours. They did bring out some plug in heaters though.