| Inspected | 11 November 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | Hotel is ok, but location is great. I think it's good value (I paid under 50 euro per night) |
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| Inspected | 27 October 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | More tourist info at reception or concierge would be helpful - a brochure stand or similar.
My deluxe room was big and very good value. It overlooked the Bell Tower and main traffic roundabout, however the traffic noise was not a problem with the windows closed.
Beverage service requires more training - red wine was served chilled and beer was served warm. |
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| Inspected | 17 October 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | Phenomenal location . Room was very clean though as with most hotels in China hallways, carpets, could use some attention. Staff English was adequate. I screwed up on my booking dates and arrived at the airport a day early (during the National week holiday no less) and they accommodated me with another night in our room - NO PROBLEM without jacking up the price- which they could very easily have done due to the huge # of local tourists and lack of rooms avaiable.
Loved the hotel though I thought Xi'an in general, highly overrated as a destination in China.
Without the equally over rated terracotta warriors there, all I see is a sadly westernized fairly modern Chinese city, with lots to do, if what you want to do, is be a consumer..... |
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| Inspected | 07 October 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | Positive
Excellent location - could not be better for Xi'an.
The staff were extremely helpful in solving the problems caused by our booking details and pre-payment not having been send by the time we arrived. They were also good had explaining how to get to places in the city and helping use get a tour and taxis.
The buffet meals are excellent, though perhaps a little on the expensive side.
As I l have lived in China for five years, I should be used to it by now, but I still find the beds in Chinese hotels incredibly hard. Surely they could buy some softer mattresses for foreign guests.
I guess it is a function of age - I am in my 60s, but I found the bedroom lighting inadequate for easy reading in the evening. |
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| Inspected | 25 September 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | The strength of the Bell Tower Hotel lies in its location. Its situated just opposite the Bell Tower (a remarkable structure in the middle of a busy intersection)and adjacent to teh Drum Tower, walking distance from the city Wall (an ancient 14km wall that encircles the city and which you can bike on, by the way), and a short stroll from the Great Mosque and its associated shopping area. There's also a 24 hr McDonalds just accross the road in case you get desperate for some fries. The concierge is great and can book guides and vans for you in case you'd like to go exploring (I highly recommend hiking the Huashan mountain - about two hours outside Xi'an).
The problem with the Bell Tower is in the size of the rooms. They are comparatively small and a bit cramped. The beds are narrow and pretty hard. Otherwise, a decent place to stay. |
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| Inspected | 17 September 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | The rooms were spacious, the air conditioning worked well and the view facing the Bell Tower was spectacular. However, there was essentially no drawer space for unpacking. |
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| Inspected | 03 September 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | We had a wonderful view of the Bell Tower. The street noise was ok, we could sleep very well. I think the windows were double glazed windows.
The buffet in the morning (we just ordered breakfast) was also great...a wide choice of food...fruits, cereal, cornflakes, different kinds of bread, cheese, sausage, eggs... |
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| Inspected | 17 August 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | Breakfast disappointing. For this quality of hotel we would have expected higher standard. |
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| Inspected | 08 August 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | Excellent location opposite the Bell Tower, near the south gate of the old city, and a short walk from the Drum Tower and the shops of the Muslim Quarter. Hotel clean with reasonable facilities. |
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| Inspected | 05 August 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
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| Guest comments | This is a very good hotel located at a very convenient place. The staff is very helpful. The only problem is it was very difficult to communicate with them as they did not speak much English. |
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