Canaan International Hotel Xi'an reviews by our customers who have stayed at the hotel. Also, you might want to read our Beijing city guide, Guangzhou city guide, Kunming city guide, Shanghai city guide and Xian city guide.

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Reviews (Understanding our Reviews)

Inspected	27 October 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	The guest reservations manager was very helpful and pleasant. She gave us another room when the first one smelled of smoke. She wrote us a personal note.

Inspected	07 October 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	We didn´t know if we were to cry or laugh when we saw the room. The name of the hotel is Canaan International - but they are not international at all. So bad air in the room that we could hardly sleep. Don´t pay more than 20 for the int breakfast - the staff themselves admit that the quality is bad. If you pay for a non smoking room - they will only take out the ash treys from a smoking room. Be aware of the service fee that the hotel charge you when helping you book tickets to different places. We will never ever come back to this hotel. I get sick by just thinking about the shower with all the black hair... The only positive thing about this hotel was a bell boy that did his absoulute best to help us with the luggage and to get us a taxi. The hotel is not worth paying for. Don´t go there!

Inspected	29 September 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	Fairly good location though hidden away a bit. Rooms quite large, hotel tired but looks reasonably impressive from the foyer. Western breakfast available, evening meal at restuarant left a left a lot to be desired. The bullfrogs in the entry to be chosen for a meal were a bit offputting tho. Tilly the lady who was there to assist westerners was very helpful and spoke good English. Also a very helpful Assistant Manager.

Inspected	09 July 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	A little tricky to find, in lane behind Hyatt, but room was OK, service fine and breakfast was OK and inexpensive.

Inspected	05 July 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	The Canaan International is very affordable, but the amenities are lacking. There was no air conditioning in the common areas and the shower tiles and curtain were moldy. The housekeeping staff hung out on the balcony outside my room, talking loudly in the early morning. However, the front desk staff were helpful and several of them spoke English.

Inspected	20 May 2008
Reviewed by	Reviewer has requested to be kept anonymous.
Cleanliness		Location
Facilities		Pricing
Service		Overall
Guest comments	Nice lobby. Some of the rooms were untidy on arrival. Friendly staff trying to please you. Nice van service to the terracota warriors. Western breakfast not good quality. 20 minutes from Bell tower