| Inspected | 09 June 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness |  |
Location | |
| Facilities | |
Pricing | |
| Service | |
Overall | |
| Guest comments | The staff in this hotel is very friendly and helpful. |
|
| Inspected | 26 May 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness |  |
Location | |
| Facilities | |
Pricing | |
| Service | |
Overall |  |
| Guest comments | Very nice hotel situated in the heart of Hanoi near many restaurants. It is also located near Hoan Kiem Lake where there are many locals to interact with if you so desire. Very friendly and helpful staff, good breakfast with nice veiw. Receptionist Thao was very helpful with tour booking, money changing and was the best weather forcaster in Hanoi! |
|
| Inspected | 23 May 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness | |
Location | |
| Facilities | |
Pricing | |
| Service | |
Overall | |
| Guest comments | The hotel is located very near to Hoan Kiem Lake and lots of shopping and restaurants. There is a lot of construction going on around the hotel, but there is construction everywhere so it would be hard to find a hotel in the Old Quarter without the construction noise. The breakfast was nice and the staff was very friendly and got us off to a good start every day. Our room was nice and kept spotless by the cleaning staff, good a/c and plenty of hot water. We stayed at the Golden Sun for 2 weeks and I will say without hesitation that many days of that two week period would have been much less interesting and very boring, had it not been for the extremely helpful and cheerful attitude of the reception desk staff, most especially Thao. She was so helpful, honest and friendly; and booked all of our tours with good companies at good prices. Our thanks to Thao and all of the staff for making our two weeks in Hanoi very enjoyable and fun. |
|
| Inspected | 21 February 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness | |
Location | |
| Facilities | |
Pricing | |
| Service | |
Overall | |
| Guest comments | Thao on the receptiion desk was magnificent. She sorted our travel problems, spent many hours trying to trace lost luggage and always had time to sort out any other difficulties cheerfully. Her English was excellent and her attitude superb. The young manageress was also delightful and a whizz on the computer when I nearly lost a long email. Today we have recommended the hotel to a pair of young Australians we have met in Hoi an |
|
| Inspected | 06 January 2008 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness | |
Location | |
| Facilities | |
Pricing | |
| Service | |
Overall | |
| Guest comments | It was a very memorable stay with the combination of a beautiful country and these terrific people who worked with at this hotel. It made our trip worth while, definately |
|
| Inspected | 30 December 2007 |
| Reviewed by | Reviewer has requested to be kept anonymous. |
| Cleanliness | |
Location | |
| Facilities |  |
Pricing | |
| Service | |
Overall |  |
| Guest comments | If you wanted to go and watch the water puppet show, it is just around the corner, just go by yourself and buy the ticket because the receptionists told us that they could get us a seat but until the last day of our stay there, they said it was sold out and that they have tried a lot of time, however, when we went to the theater, there is still a lot of ticket. |
|
